Button Up | GMS #18
Update: 2025-06-01
Description
Make sure your sales don’t change their mind!
1.) Congratulate them and re-assure them that they made a good decision
2.) GET REFERRALS! Ask twice 💯
When your customer gives you other people that can benefit from this: -It makes them more confident with their decision and less likely to cancel -This is the fastest way to grow your business
3.) Set expectations / Next Steps
4.) Make sure there are no unspoken reasons why they might cancel
5.) Thank them and re-assure them again
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